FREQUENTLY ASKED QUESTIONS

Please reach us at info@nailjules.com if you cannot find an answer to your question.

The first thing I like to give a fair advance on: My salon is heavily decorated in Prince memorabilia. Some people love the Vikings, or The Food Network. I just happen to love Prince. Also, please note: I am heavily tattooed. If either of these things present an issue for you, I just wanted to give fair warning.  This is an ALL INCLUSIVE SALON. EVERYONE is welcome here. Whether you are neurodivergent, health and/or  specialized mobility  needs or challenges, and EVERY OTHER CHALLENGE IN BETWEEN, you are welcomed and focused on here.


On your first visit, we will discuss your goals. Whether they are to just get pretty that day or LONG term foot goals if you are having issues. I will ask you a series of questions and share some information with you about why will be doing services a little bit differently than you may be used to. If you are in need of challenging services, know that you will leave in a better place than you were before you got here.


I specialize in fixing disorders, infections, deformations, and other challenges that many mass quantity salons may not be interested in addressing.


**THIS SECTION IS VERY IMPORTANT**



Life happens. However, please note the following: per your appointment reminder, if you do NOT cancel 24 hours before an appointment, you may be required to PRE PAY for your services going forward via your next online booking.  (Extenuating / emergency circumstances may not apply.


IF YOU ARE MORE THAN 15 MINUTES LATE, without pre-arrangement, YOUR APPOINTMENT WILL BE CANCELLED.  You will be required to book your own next appointment via my online booking.  

If you reschedule 2 or more times, no call - no show 1 time, cancel more than 2 times without 24 hour notice: YOU WILL BE REQUIRED TO PRE PAY FOR YOUR SERVICES GOING FORWARD.


If you cannot make your appointment more than 24 hours in advance, please reschedule via your online account or text: 763-352-0025.

I will text you a welcome text the day before your appointment. This text includes parking instructions, directions, my address, and confirmation. PLEASE READ IT.


When you get here, you will be asked to park in the driveway. Please note that all the other parked vehicles belong to family and not other clients.


 DO NOT PLAN TO BE EARLY for your appointment unless otherwise prearranged.


Come on in through my garage entrance and get ready to pick a polish. (If applicable.)

Since there is only one technician and one throne per service, I do get booked out. My website is the most up to date, accurate for booking appointments. If you don't see any for a certain day, that means all the appointments are filled.  You will be asked at the end of your service if you care to rebook. This is always the best option, to make sure you are able to keep up your maintenance.


Many of my regular clients actually book out their monthly services over a year out at a time, to be sure they hold their maintenance in place. THIS IS HIGHLY ENCOURAGED if you are interested in keeping up your progress.


I accept cash, check (with proper ID), Venmo, credit cards, debit cards and Apple Pay. 

Not at this current time. Although, pre-payment can be arranged for an upcoming service you would like to gift.

  • There is a mobility ramp into the salon. If you are currently using a wheelchair, walker or cane, know there is a ramp and hand rail for us to safely have you enter the salon. My pedicure throne is also arranged for those who struggle, to safely get inside.

  • NO. I only provide gel polish services. I do not do any nail builders, pink and white fill ins, structured manicures/pedicures,  or any other sorts of enhancements.

  • NO. I am strictly by appointment only.